Sofitel Auckland Viaduct Harbour | Hotel in Auckland

| 9.2 (1000 Reviews) |  1 Bathroom
Auckland Central Business District Hotel | Sofitel Auckland Viaduct Harbour

Hotel in Auckland Central Business District, Auckland

Luxury hotel with a marina and a full-service spa
This smoke-free hotel features a marina, a full-service spa, and an indoor pool. WiFi in public areas is free. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Housekeeping is available on request.
Sofitel Auckland Viaduct Harbour offers 88 accommodations with minibars and espresso makers. Rooms open to balconies. A pillow menu is available. Smart televisions come with digital channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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21 Viaduct Harbour Avenue, Auckland, 1010, New Zealand

Amenities

Parking
Pool
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Towels
  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Bathrobes
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
Bedroom
  • Blackout drapes/curtains
  • Heating
  • Pillow menu
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Bed sheets
  • Phone
  • Desk
  • Slippers
  • Eco-friendly cleaning products provided
  • Connecting rooms available
  • Laptop-friendly workspace
  • Water-efficient showers only
  • Recycling
  • LED light bulbs
  • Bulk dispenser for toiletries
  • Iron/ironing board
  • Safe
Breakfast
  • 24-hour room service
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: NZD 52 per person
  • Coffee/tea in common area(s)
  • Refrigerator
  • Espresso maker
  • Minibar
Parking
  • Airport shuttle at scheduled times
  • 24-hour roundtrip airport shuttle (surcharge)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Secured covered valet parking on site (NZD 52 per day; includes in/out privileges)
  • Electric car charging station on site
Accessibility
  • Wheelchair-accessible parking
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible concierge desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
Activities
  • Sailing
  • Bicycle rentals
  • Fishing
  • Surfing/body boarding
  • Boat tours
  • Golfing
  • Hiking/biking trails
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Hot tub
Entertainment
  • Pay movies
  • Digital channels
  • Smart TV
  • Streaming services
General
  • Conference space (5380 square feet)
  • 24-hour business center
  • Computer station
  • Banquet hall
  • Vending machine
  • Front-desk safe
  • Elevator
  • ATM/banking services
  • Library
  • French
  • German
  • Russian
  • English
  • Spanish
  • Chinese (Mandarin)
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • Vegetarian dining options
  • No plastic soda bottles
  • Biodegradable drinking straws
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • No plastic drinking straws
  • Vegan dining options
  • Reusable cups only
  • Double-glazed windows
  • At least 80% organic food
  • Annual offsets purchased for at least 10% of carbon footprint
  • No plastic coffee stirrers
  • Reusable tableware only
  • At least 80% of food locally-sourced
  • Comprehensive recycling policy
  • No plastic water bottles
  • Smoke-free property
  • At least 80% lighting from LEDs
Guest Services
  • Babysitting (surcharge)
  • Snack bar/deli
  • Free cribs/infant beds
  • Indoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Laundry facilities
  • Tour/ticket assistance
  • Porter/bellhop
  • Multilingual staff
  • Change of towels (on request)
  • Luggage storage
  • Concierge services
  • Dry cleaning service
  • Daily housekeeping
  • Change of bedsheets (on request)
  • Laundry facilities
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi and wired Internet
Outdoors
  • Terrace
  • Marina onsite
  • Balcony
Spa
  • Spa open daily
  • Facials
  • Massage - deep-tissue
  • Body treatments
  • Body wraps
  • Massage - hot stone
  • Body scrubs
  • Massage - prenatal
  • Massage/treatment rooms
  • Massage - Swedish
  • Manicures and pedicures
  • Couples treatment room(s)
  • Reflexology
  • Massage - sports
  • 6 treatment rooms

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available early check-in is available for a fee early check-in subject to availability express check-in available minimum check-in age: 18
Check-out
Check-out before 11 am contactless check-out available express check-out available
Child Policy
Children are welcome. kids stay free! one child 11 years old or younger stays free when using existing bedding. rollaway/extra beds are available for nzd 100.0 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately nzd 52 per person airport shuttle fee: nzd 42 per person (one-way) covered valet parking fee: nzd 52 per day (in/out privileges) early check-in is available for a fee (subject to availability) rollaway bed fee: nzd 100.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Sandra
Jul 12, 2025 01:16:38 PM
Review Score:   10
Summary: My hubby and I really enjoyed our stay. We had a luxury room with a balcony which was lovely. The deep soaking bath was also lovely! Nice quiet room and very friendly staff. We look forward to returning again soon.
See All Reviews

Room Arrangement

Room Info Facilities
Luxury Room, 1 King Bed, Balcony
Room Size: 657 square feet m2
1 King Bed
Luxury Room, 1 King Bed, Balcony

General

Square feet - 657, Number of living rooms 0, Balcony or patio, Square meters - 61, Number of bedrooms - 0, Ping - 18, Balcony, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Number of bathrooms - 1
Superior Room, 1 King Bed
Room Size: 452 square feet m2
1 King Bed
Superior Room, 1 King Bed

General

Square meters - 42, Number of living rooms 0, Number of bedrooms - 0, Ping - 13, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Square feet - 452, Bed count maximum 1, Number of bathrooms - 1
Junior Suite, 1 King Bed
Room Size: m2
1 King Bed
Junior Suite, 1 King Bed

General

Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Luxury Room, 1 King Bed (Atrium View)
Room Size: 495 square feet m2
1 King Bed
Luxury Room, 1 King Bed (Atrium View)

General

Number of living rooms 0, Number of bedrooms - 0, Square feet - 495, Ping - 14, Square meters - 46, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Luxury Room, 1 King Bed, Marina View (Club Millesime access)
Room Size: 452 square feet m2
1 King Bed
Luxury Room, 1 King Bed, Marina View (Club Millesime access)

General

Square meters - 42, Number of living rooms 0, Number of bedrooms - 0, Ping - 13, Marina view, Bed count minimum 1, Extra bed count 1, Square feet - 452, Bed count maximum 1
Deluxe Suite, 1 King Bed (Club Millesime access)
Room Size: 678 square feet m2
1 King Bed
Deluxe Suite, 1 King Bed (Club Millesime access)

General

Square feet - 678, Ping - 19, Square meters - 63, Number of bedrooms - 1, Separate sitting area, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Bed count maximum 1, Separate dining area
Club Suite, 1 King Bed, Club Lounge Access (Opera)
Room Size: m2
1 King Bed
Club Suite, 1 King Bed, Club Lounge Access (Opera)

General

Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Superior Room, 1 King Bed, Accessible (Accessible)
Room Size: m2
1 King Bed
Superior Room, 1 King Bed, Accessible (Accessible)

General

Bed count minimum 1, Extra bed count 1, Bed count maximum 1

FAQ's

Is this Sofitel Auckland Viaduct Harbour pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Sofitel Auckland Viaduct Harbour have a swimming pool?

Yes, this Sofitel Auckland Viaduct Harbour has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sofitel Auckland Viaduct Harbour?

Best-rates for the Sofitel Auckland Viaduct Harbour starts from $172 per night with includes Wheelchair Accessible, Business Services, Bedding/Linens, Child Friendly, Pool, Balcony/Terrace, Spa, Restaurant, Bar, Entertainment, Internet, Kitchen, Parking, Accessibility, Security/Safety, Fireplace/Heating, Guest Services, Breakfast, Laundry, Wellness Facilities, Toiletries, Hot Tub with all additional amenities. BachRentals offers a wide selection of accommodation options suitable for every type of adventurer. Our goal is to connect each guest with their perfect rental, resort, or cabin, guaranteeing a delightful and fulfilling experience complete with all essential facilities.

Is Sofitel Auckland Viaduct Harbour a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sofitel Auckland Viaduct Harbour wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sofitel Auckland Viaduct Harbour is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sofitel Auckland Viaduct Harbour?

Based on the information reported by the owner or manager, the Sofitel Auckland Viaduct Harbour indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sofitel Auckland Viaduct Harbour?

Based on the information reported by the owner or manager, details for the cancellation policy for the Sofitel Auckland Viaduct Harbour are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $172
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